Privacy Policy

 

PRIVACY POLICY — ONS PLEKKIE IN DIE SON

Your privacy is important to us. This Privacy Policy explains how Ons Plekkie in die Son collects, uses, stores, and protects your information when you visit our website or make a booking.


1. Information We Collect

We may collect the following information when you interact with our website:

1.1 Personal Information

When you contact us or request a booking:

  • Full name

  • Email address

  • Phone number

  • Number of guests

  • Booking dates

  • Special requests

1.2 Automatic Information

Our website may collect standard technical data such as:

  • IP address

  • Browser type

  • Pages viewed

  • Time spent on the website

  • Device information

This helps us improve the website.


2. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Confirm and manage bookings

  • Communicate arrival instructions

  • Process payments (if applicable)

  • Improve website performance

  • Ensure safety and rule compliance during stays

We do not sell or share your information with external companies for marketing purposes.


3. How We Store & Protect Your Data

We take reasonable steps to keep your information safe.

  • Your information is stored securely

  • Access is limited to the owner/manager of the property

  • We use standard security measures through our hosting provider

  • Booking information is kept only for as long as needed


4. Cookies & Website Tracking

Our website may use cookies or basic analytics to:

  • Improve website performance

  • See which pages visitors find helpful

  • Make the site easier to use

You can disable cookies in your browser if you prefer.


5. Third-Party Services

We may use third-party tools such as:

  • Website hosting (Afrihost)

  • WordPress plugins (calendar, forms, etc.)

  • Email services (Gmail, Outlook, etc.)

These services may collect basic technical information but may not use your personal information for marketing purposes.

We only use reputable, safe services.


6. Booking Information

When you request a booking:

  • Your personal details are used only to confirm your stay

  • Payment details (if used) are processed securely by payment providers

  • We keep booking information for record-keeping and guest management

We do not store bank card information.


7. Your Rights

You may request at any time:

  • A copy of your personal data

  • Correction of incorrect details

  • Removal of your information from our system (unless needed by law)

Just contact us via email.


8. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.

Last updated: November 2025


9. Contact Us